Privacy Policy
Throughput (“we”, “us”, “our”) operates throughputonline.com. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
When you submit the contact form or reach out via WhatsApp, we collect the information you voluntarily provide: name, email address, company name, and the description of your operational challenge. We do not collect this data automatically.
How we use your information
We use the information you provide solely to respond to your inquiry and determine whether an engagement is a fit. We do not sell, rent, or share your personal data with third parties for marketing purposes.
Data retention
We retain your contact data for up to 12 months after our last interaction. You may request deletion at any time by contacting us at legal@throughputonline.com.
Cookies and analytics
This site does not use tracking cookies or third-party analytics. No personal data is collected passively during your visit.
Your rights (GDPR)
If you are located in the European Economic Area, you have the right to access, correct, or delete your personal data. To exercise these rights, contact us at legal@throughputonline.com. We will respond within 30 days.
Terms of Service
By accessing throughputonline.com or engaging Throughput's services, you agree to these terms. Please read them carefully.
Services
Throughput provides operational engineering services to startups and scaling companies. The scope, deliverables, and pricing of each engagement are agreed in writing before work begins. Nothing on this site constitutes a binding service agreement.
Intellectual property
All frameworks, documentation, and systems created during an engagement are transferred to the client upon project completion and payment in full. Throughput retains no ongoing rights to client-specific deliverables.
Confidentiality
Throughput treats all information shared by clients as confidential. We do not disclose client names, financials, or operational details without explicit written permission. Client references and case studies are anonymised unless otherwise agreed.
Limitation of liability
Throughput is not liable for indirect, incidental, or consequential damages arising from the use of our services or this website. Our total liability in any engagement is limited to the fees paid for that specific project.
Governing law
These terms are governed by the laws of Spain. Any disputes arising from these terms or our services shall be resolved in the courts of Barcelona.
Changes to these terms
We may update these terms periodically. Continued use of the site after changes are posted constitutes acceptance. The date at the top of this page reflects the most recent update.